Workforce
Skills
Forecast
The future is hiring—are you ready to apply?Â
2025
IMPACT AI SERIES
Workforce
Skills
Forecast
The future is hiring—are you ready to apply?Â
2025
IMPACT AI SERIES
Workforce
Skills
Forecast
The future is hiring—are you ready to apply?Â
2025
IMPACT AI SERIES
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Help wanted
The world still needs human intelligence (and so do employers)Â
Understanding how to work with AI isn't just helpful—it's your golden ticket to a thriving career. That’s one of the key takeaways from our 2025 Workforce Skills Forecast. And while there’s disruption ahead, the demand for skilled workers isn’t slowing—it’s growing. Â
The Agentic
Amplification
Technology doesn’t replace vision; 
it executes itÂ
Agentic AI isn't just another workplace technology—it's the seismic shift that will amplify human ability. It can orchestrate entire workflows, make decisions, and deliver results while you sleep.Â
The transformation opportunities are tremendous. We know because our research partners at Pearson used AI to predict how AI will change work in the coming years. Meta? Maybe. Accurate? Absolutely.Â
Amit Zavery
President, CPO & COO
ServiceNow
The great
displacementÂ
When automation happens to workers, not for them:Â
PATH NO. 1
Skills become obsolete faster than people can learn new ones
Companies reflexively slash costs by laying off staff
The workforce gap becomes an unbridgeable chasm
The great
displacementÂ
When automation happens to workers, not for them:Â
PATH NO. 1
Skills become obsolete faster than people can learn new ones
Companies reflexively slash costs by laying off staff
The workforce gap becomes an unbridgeable chasm
The great
displacementÂ
When automation happens to workers, not for them:Â
PATH NO. 1
Skills become obsolete faster than people can learn new ones
Companies reflexively slash costs by laying off staff
The workforce gap becomes an unbridgeable chasm
The human
renaissance Â
When organizations invest in reskilling employees:Â
PATH NO. 2
Humans and AI become collaborators
Skills growth and learning accelerateÂ
Creativity and humanity take center stageÂ
The great
displacementÂ
When automation happens to workers, not for them:Â
PATH NO. 1
Skills become obsolete faster than people can learn new ones
Companies reflexively slash costs by laying off staff
The workforce gap becomes an unbridgeable chasm
The human
renaissance Â
When organizations invest in reskilling employees:Â
PATH NO. 2
Humans and AI become collaborators
Skills growth and learning accelerateÂ
Creativity and humanity take center stageÂ
The great
displacementÂ
When automation happens to workers, not for them:Â
PATH NO. 1
Skills become obsolete faster than people can learn new ones
Companies reflexively slash costs by laying off staff
The workforce gap becomes an unbridgeable chasm
The human
renaissance Â
When organizations invest in reskilling employees:Â
PATH NO. 2
Humans and AI become collaborators
Skills growth and learning accelerateÂ
Creativity and humanity take center stageÂ